Content Moderation Services

Content Moderation Services

One Unmoderated Image Can Destroy Years of Trust
Content Moderation Services

Our moderation teams identify policy violations across categories and formats, ensuring only clean, compliant content moves forward on your platform.

53,000+ Daily Decisions, 98.6% Accuracy, <15 Min Turnaround
53,000+ Daily Decisions, 98.6% Accuracy, <15 Min Turnaround

Industry-leading precision minimizing false positives/negatives. 1.2M+ non-compliant visuals rejected protecting platforms. 99.2% SLA adherence meeting committed timelines. <2% appeal overturn rate proving accurate initial decisions. Lightning-fast review maintaining seller momentum and platform velocity.

24/7 Real-Time Operations—Zero Backlogs, No Delays
24/7 Real-Time Operations—Zero Backlogs, No Delays

Multi-region teams providing seamless 24/7/365 coverage. Peak load management scaling for sales events and traffic spikes. Real-time validation enabling seller uploads live within minutes. Flexible capacity adjusting to volume without hiring delays. Zero downtime across all time zones.

Complete Violation Detection—Alcohol, IP, Adult Content, Fraud
Complete Violation Detection—Alcohol, IP, Adult Content, Fraud

Subliminal alcohol/tobacco promotion in videos. Counterfeit luxury goods and trademark violations. Explicit adult content and inappropriate imagery. Healthcare misinformation and dangerous health claims. Fraudulent listings, bait-and-switch tactics, phishing attempts. Cultural sensitivities across 25+ languages.

Three-Tier Quality System—Primary Review, Validation, Appeals
Three-Tier Quality System—Primary Review, Validation, Appeals

Tier 1: Instant evaluation with clear approve/reject decisions, immediate seller notification. Tier 2: Random audit sampling, edge case escalation to senior moderators, pattern analysis. Tier 3: Fair appeal processing, fresh-eyes evaluation, false positive correction. Every decision validated.

AI-Augmented Human Judgment—3-5x Processing Efficiency
AI-Augmented Human Judgment—3-5x Processing Efficiency

Machine learning pre-screening flags high-confidence violations. Human final decision ensures contextual accuracy and judgment. Continuous model training improves AI detection through reinforcement learning. Efficiency gains process more content while maintaining quality standards.

50-70% Cost Reduction vs. In-House Teams
50-70% Cost Reduction vs. In-House Teams

Outsourced moderation dramatically lower than building internal teams with infrastructure. Scalability without fixed hiring/training costs. Reduced support burden lowering customer complaints 30-40%. Immediate operational readiness launching within days versus months building capabilities.

Business Impact—40-60% Seller Churn Reduction, 20-35% Conversion Boost
Business Impact—40-60% Seller Churn Reduction, 20-35% Conversion Boost

Fast approval times reduce seller attrition 40-60%. Quick turnaround grows inventory depth 30-50%. Safe marketplaces increase buyer transaction conversion 20-35%. Platform reputation builds as trusted shopping destination. Regulatory compliance prevents penalties and restrictions.

Talk To An Expert

Our team is here to help you.
Select Services
Click or drag and drop to upload your filePNG, JPG, PDF, GIF, SVG (Max 4 MB)