Career
We are always looking for talented new members that push us to be bolder, dream bigger and perform better.
Process Trainer (1)
Bangalore (Karnataka)
1-3 years
Should be from BPO Background. 1yrs Minimum relevant experience required
- Should be able to engage NHT Batches and conduct refresher. Should be able to develop NHT module and be able to develop content of refreshers planned. TNI sessions to be conducted and efficacy to be mapped. Ensure Audit targets are met for nesting and feedback is based shared on real time. Work with Ops and Quality to ensure agents are performing in BQ. Nesting process follow. - Maintain high level of data integrity at all times.